Situated in a converted barn in the cornish countryside, Its Childsplay was established approximately
26 years ago.

We have had the business for the last fourteen years and have gradually altered the way we trade
to account for the ever changing retail industry.

We still supply directly to the trade - to shops and businesses who have established a good customer base
within their own area - but we now also supply the public directly through our web site.

Mainly known for our childrens furniture, especially our childrens chairs, we have also sourced good quality
childrens wooden toys from various suppliers within the Uk and worldwide. This has allowed us to offer a
good range of childrens products at reasonable prices. All the products are initially on sale through our factory shop,
which provides an invaluable source of customer feedback. If we have problems with supply or quality we will
stop selling an item or source an alternative product.

Postage and packing is included in the prices shown on the website. As internet shoppers ourselves one
complaint we have about some sites is that you get a shock at the cost of postage and packing when
checking out. We have kept our postage charges to a minimum and the price you see is the price you pay
on completing your purchase.

Security for payments is essential and was one of our main concerns when developing the site. Bearing this
in mind we chose to use Paypal, one of the biggest payment handling businesses on the web. We have been
extremely happy with the service Paypal has provided and have not had a single complaint about payments
from our customers.

If you prefer to order over the phone please do not hesitate to give us a ring on (01637) 830896
we are just as happy to take orders this way.

We always acknowledge receipt of an order by email.
The furniture is made to order and takes approximately 3-4 weeks to deliver, if you have a date in mind
and need something quicker we can usually cope with this, just list your special date in the comments
box when checking out your order.
Our furniture is intended for indoor use.
For toy delivery we generally quote 7-10 days but are usually quicker than this. We normally give an approximate
dispatch date when we acknowledge your order.
Customers are always sent an email when their order has been dispatched.

We try to encourage anybody with any queries to either give us a ring or send an email, most emails are
replied to within 24 hours.

We hope we have answered some of your questions about our site, if you need more information please do not
hesitate to tel/fax (01637) 830896 or email: sales@itschildsplay.co.uk.

We hope you will enjoy browsing our site, if you have any suggestions please let us know.

Regards

Tim and Clare Lycett-Smith